On May 13, 2014, the European Court of Justice held that search engines on the Internet are responsible to protect the personal information of users on the web. As a result of the judgment, the search engine Google now provides a form by which users are able to demand the deletion of links to outdated or inappropriate information pertaining to their private life.
Like any other form of trade, E- Commerce in Spain must have complaint forms available to their users. These forms, which contain personal data of users, must comply with the so-called LOPD (Ley Orgánica de la Protección de los Datos Personales), the general Law on Data Protection. In case of non- compliance, the business could be confronted with severe sanctions.
The new General Telecommunications Law 9/2014 updates the current legislation in Spain, which dates from 2003, with two fundamental objectives: to facilitate the deployment of new generation networks and to improve the supply of innovative services to citizens. It also recognizes more effective rights for end users concerning the protection of information.
A controversial issue of the new General Telecommunications Lawin Spain is that operators will be able to seize rooftops on buildings to place antennas, without the authorization of city councils
With the Reform of the General Law for the Defence of Consumers and Users in Spain, using customer service for commercial ends remains prohibited and is restricted as telephone “spam.”
Spain represents a suitable place to establish e-commerce activity due to its special VAT rates and its regulation concerning electronic commerce, which both the General Law in Defense of Consumers and Users and the Law of Services of the Information Society support.
Online advertising and marketing strategies are increasing in Spain, and thus represent ideal opportunities for businesses. There are nevertheless Laws and Directives such as The Consumers Protection act (LOPD) that need to be taken in account.
In Spain, local laws are implementing the Consumer Rights Directive (Directive). The Spanish Laws on consumer protection and information (La Ley General para la Defensa de los consumidores y Usarios (LGDCU) …
According to the latest data from the National Statistical Institute (NSI), 98% of Spanish companies with 10 or more employees had an internet connection in January 2013. This means that …
The legal term for a consumer to withdraw from a contract extends to 14 calendar days (if the consumer did not receive the proper information, the term extends to 12 …
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